V66 Privacy Policy — Your data is our responsibility

Key points of the privacy policy

Introduction & applicability

V66 is fully committed to protecting the privacy of platform users, and this policy applies to all registered and unregistered users in Bangladesh. When you use our website or app, you are considered to have voluntarily consented to this privacy policy. This policy may be updated from time to time, and continued use of the platform after any changes will be considered as consent to the new policy. We always transparently communicate what information is being collected and how it will be used. If you have any questions, please contact our support team.

What types of information are collected

During registration, your name, email address, mobile number, and date of birth are collected. National ID or passport information may be requested for identity verification. Payment method details are collected for financial transactions, however full card numbers are never stored. Your device type, browser, IP address, and login activity logs are automatically recorded while using the platform. This information is used solely to improve service quality, ensure security, and meet legal obligations.

Purpose of data use

• To create and manage accounts and ensure security.
• To process financial transactions and prevent fraud.
• To provide customer support and resolve issues.
• To personalize your platform experience and send relevant information.
• To comply with applicable laws and regulatory guidelines in Bangladesh.
• To ensure responsible gaming and prevent access by minors.

Data sharing policy

V66 never sells your personal information to third parties. However, limited information may be shared with trusted service providers for payment processing, identity verification, and technical support. These service providers operate under strict confidentiality agreements and are not permitted to use your information for any other purpose. In cases of legal obligations or court orders, information may be shared with the relevant authorities. Outside of these circumstances, your information will never be shared without your consent.

Data protection methods

All your information is kept secure through SSL encryption technology. Data stored on servers is held in encrypted format and only authorized personnel can access the necessary information. Regular security audits are conducted and any suspicious activity is automatically detected. Passwords are stored in hashed format, so even our staff cannot view your password. Promptly resolving any gaps in data protection is our top priority.

Your rights

You can request to view, correct, or delete your stored information at any time. After account closure, your information will be deleted within the designated timeframe except where required by legal obligations. You have the option to opt out of marketing communications at any time. For any data-related requests or complaints, email [email protected] and our team will respond within 48 hours. Protecting your privacy rights is our ethical responsibility.

Cookie usage

V66 uses cookies to ensure the smooth operation of the website. Cookies remember your login status, save your preferences, and improve platform functionality. Analytical cookies are used to understand user behavior, but no personal identity is attached to them. You can disable cookies from your browser settings, though this may limit some features. We never use third-party advertising cookies.

Last updated: January 2025